At Shape4Her, we want you to feel confident and comfortable with every purchase. If something isn’t quite right, our refund and return guidelines below will assist you.

1. Returns

We accept returns within 30 days of delivery.

To be eligible for a return, items must be:

• Unworn and unused

• In original condition

• With all tags and packaging intact

For hygiene and safety reasons, shapewear and intimate apparel cannot be returned if worn, tried on directly on the skin, or damaged.

Items that do not meet these conditions may be denied.

2. Non-Returnable Items

The following items cannot be returned:

• Worn or used shapewear

• Items without tags or original packaging

• Items showing signs of wear, makeup, fragrance, or damage

• Final sale or clearance items

• Gift cards

3. Return Process

To start a return, please contact our support team at:
📧 info@shape4her.com

Once your return request is approved, you will receive instructions on how and where to send your item(s).
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

4. Damaged or Incorrect Items

If your item arrived damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos.
We will replace the item or issue a refund at no additional cost.

5. Refunds

Once we receive and inspect your return, we will notify you of the approval or denial.
If approved, your refund will be processed to your original payment method.

Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Shipping fees are non-refundable.

6. Exchanges

We currently do not offer direct exchanges.
If you want a different size or color, we recommend returning the item and placing a new order.

7. Order Cancellation

If you want to cancel your order, please contact us as soon as possible.
Orders that have already shipped cannot be cancelled.

8. Contact Us

For any questions about returns or refunds, reach out to our support team at:
📧 info@shape4her.com